Drumroll please: Priceline Pharmacy Rockhampton Upper has received the brand’s highest honour, being awarded Store of the Year out of more than 470 stores around Australia.
The store converted to the Priceline Pharmacy brand in 2017 and have a “dedicated and passionate team who truly care about their customers”, says general manager of Priceline Pharmacy’s Andrew Vidler.
“Every year we are pleased to recognise and celebrate the store that has gone above and beyond in every area, including customer service and overall store experience,” Andrew said.
“Rockhampton Upper is our top store because they have a dedicated and passionate team who truly care about their customers.”
The store is part-owned and operated by Dan Carpenter who has played a crucial role in developing his staff by ensuring team members continually develop new skills.
Rockhampton Upper took out the top gong at Priceline Pharmacy’s first ever virtual awards ceremony, due to COVID-19, hosted by Chrissie Swan and Joel Creasey.
The store’s metrics are impressive, which includes significantly growing its loyal customers through the brand’s Sister Club program, which has more than 7 million members, making it Australia’s largest health and beauty loyalty program.
Other award winners on the night included:
• Priceline Pharmacy Newcomb – Rising Star Store of the Year
• Priceline Pharmacy Riverlink – Priceline Sisterhood Vitality Award
• Annie Murray-Parkes (Priceline Pharmacy Port Lincoln) Retail Manager of the Year
• Andrew Douglas (Priceline Pharmacy Yass) – Pharmacist of the Year
Store of the Year SA – PLP Firle. 
Store of the Year VIC/TAS – Kingston. 
Store of the Year WA – Kalamunda. 
Store of the Year NSW – The Ponds.